Terms & Conditions


Copyright - By uploading images to the Monkey Studio Design Platform you are confirming that you have the appropriate intellectual property rights to use them and furthermore indemnify our company for all liability resulting from any breach of intellectual property warranty.

Sizes - please check your required sizes carefully before placing your order as we cannot accept returns once garments have been personalised. We work with a number of production partners and each may have different size variations, so please check descriptions and provided size charts carefully.

Artwork Formats

The maximum file size that our server will allow is 30MB. There is no restriction on the pixel size of an image.

The supported formats are:

  • JPG

  • PNG

Image Quality

Our system creates print-ready artwork at 250dpi and a maximum 20 MB. All images are set with an image quality warning and will advise you if your image does not conform to the quality standard for that product. If you are warned but still choose to proceed with your order then we cannot accept any responsibility for low print quality.

If your image is poor quality, simply use our design tool to click and drag the image making it smaller until the warning disappears.

Artwork Changes

Always make sure you have checked your design carefully for any errors with spelling, colours, positioning or size as our process is automated and once your order is placed it goes directly to our production partners for fulfilment so we cannot accept any changes to your artwork after this point.

 Data Protection

Our services enable you to upload your own images which we (or our subcontractors/production partners) will store digitally to enable you to order customisable products made from your Images. Your images are automatically deleted from our servers after 3 months and immediately after products are printed from our production partners.

 The following types of content should not be used on our platform:

  • Images or designs that may infringe, misappropriate or otherwise violate any copyright, patent, trademark, service mark, trade secret or other intellectual property rights of any third party.

  • Images or designs that may violate the rights of any person or entity, including moral rights and rights of publicity or privacy.

  • Images or designs that glorify hatred, violence, racial, ethnic or religious intolerance.

  • Images or designs that is false or misleading, including without limitation, fake or counterfeit items.

  • Images or designs that exploits images or the likeness of minors.

  • Images or designs that promote illegal activities.

  • Images or designs that are sexually explicit or nude.

 The list outlined above should NOT be construed as an exhaustive list of all prohibited images or designs but rather as a general guideline for you to follow. We retain the right to cancel any orders that we deem to be offensive.